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BEFORE WE TALK

Good
questions.

The practical things, answered.

01 Getting started

What does a discovery call involve?

A conversation about your restaurant, your delivery performance and where the biggest opportunities may be. There's no obligation, and you don't need to prepare anything.

How much does it cost?

We agree the scope and fee after an introductory call. You will know what is included before deciding to proceed.

Do you work with single-outlet restaurants and cafés?

Yes. We work with restaurants and cafés of different sizes. Tell us about your setup on the discovery call and we will say honestly whether we can help.

02 The work itself

What is included in a one-time audit?

We review your menu, pricing, fees, promotions, advertising and payouts. You receive findings and a prioritised action plan. We agree the scope before starting.

What does the Monthly Retainer cover?

Ongoing menu, promotion and advertising work, coordination with platform account managers, and performance reviews. We agree responsibilities, fees and engagement length before starting.

Which delivery platforms do you work with?

We focus on the platforms UAE restaurants rely on most: Talabat, Deliveroo, Careem, Noon Food, Keeta and Smiles. We are independent and not affiliated with any of them.

What data do you need from us?

For the audit we typically look at platform sales and payout statements, promotions and advertising spend, your menu and pricing, and basic operational data such as cancellations and availability. We agree exactly what is needed once we talk.

Do you provide delivery riders?

No. We advise on restaurant profitability and platform performance. Your restaurant and delivery providers handle preparation and fulfilment.

03 Working together

How do you work with our team?

The One-time Audit covers the review and action plan. With a Monthly Retainer, we also help implement changes and review performance with your team and platform account managers.

How quickly will we see results?

Timing depends on your starting point and the changes needed. We agree what to measure and review the results with you. We do not guarantee specific outcomes.

Is Secret Sauce part of a delivery platform?

No. We are an independent consultancy working for your restaurant.

TALK TO US

Let's talk profitability.

Tell us about your restaurant